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Health and Wellbeing

Health and Wellbeing

Mental health is something we all have, and it can go up and down and change, just as our physical health can.

You may  have had to face serious challenges recently which has had a big impact on mental wellbeing, or ‘mental health’. 

Find someone to talk to, and find advice and resources for children and young people on the City of Westminster website

For mental health tips, please visit Young Healthwatch Westminster’s Support for Young People Page

Health and Wellbeing

Where can you get help?

Contact the organisations below if you need help:

24 Hour CAMHS Crisis Support

24-hour telephone services for children, young people and adults who may be experiencing a mental health crisis have now been established


For Brent, Hillingdon, Harrow, Kensington & Chelsea, and Westminster the telephone number is 0800 023 4650. 


The “Speak CAMHS” service is also now in place.  This is a helpline line for children and young people offering telephone support, basic counselling and problem-solving to young people and their families to help prevent difficult periods from becoming a mental health crisis.  To access this service call 0800 328 4444 and select option two. Further details can be found here and here.  Details of 24/7 crisis lines across London, along with supportive community resources can be found here.  


An online platform, where young people aged 11-25 can safely access free, anonymous support from trained counsellors, and from a community of peers. Young people should visit to register for a free, confidential account. 


A short video about the service can be viewed here:

Young Minds

For support and advice to improve emotional wellbeing and mental health.

Ph. 0808 802 5544


Text: 86463


A free and confidential helpline that anyone under 19 can contact to talk about any issues or worries they have, big or small.

Ph. 0800 1111



A free, confidential helpline that offers a safe space to talk about anything. They won’t judge, or tell you what to do, they just listen.

Text 116 123



A free and anonymous texting service for young people going through a personal crisis. It can provide immediate help, anytime, anywhere.

Text SHOUT to 85258


The Mix

Free, confidential phone line, webchat and crisis text line, to help refer young people to the best possible help, whatever problem they are facing.

Ph. 0808 808 4994

Text: THEMIX to 85258



A charity that helps young people experiencing thoughts of suicide. Trained advisors can confidentially help you stay alive and safe, or support someone else to do so.

Ph: 0800 068 41 41

Text:  07860 039967


On My Mind

Offers free online resources to empower young people aged 10-25 to make informed decisions about their mental health. They provide information on your rights, self-care, how to help a friend, and jargon busting.



Offers confidential one-to-one support for those aged over 16, for when your own mental health, or that of someone you know, is affecting you.

Ph:  0300 304 7000


Time to Talk Next Steps (over 18yrs)

Time to Talk Next Steps is free support for young people in England in this age group with additional needs. It is for young people who are experiencing anxiety, isolation and who have limited or no plans for the future.


Talking Therapy (over 18yrs)

Westminster Talking Therapies is a free, confidential NHS service which provides psychological treatment for depression and anxiety disorders. Feelings of low mood, anxiety, particular fears or problems coping with daily life and relationships, are all suitable for brief focused talking therapies.

Ph: 030 3333 0000


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