Very supportive staff, excellent communication skills and showed empathy when listening to my concerns, provided very specific and supportive information and advice for my son EHCP with in very short period of time, excellent service. recommend to all parents to use your services.
I appreciate the IASS for continues help and support they give it for me and my son. Many thanks.
IASS Advisor supported me very well, in a time that I was totally lost, afraid and just wanted the best for my son in his support. Was a satisfaction when I spoke to hear and she gave the feedback. Moreover, few weeks after she called me to make sure things I planned was happening, that call makes me feel really supported because, she was interested in help, much more than just a random call that she answers and skipped for the next customer. looking back, now that I have a great EHCP, DLA, I feel the impartial support was a point to access all support he needed.
Nothing IAS advisor was an absolute godsend whilst remaining impartial but still giving the best advice for our family
We are extremely grateful for your time, professionalism, expertise and kindness. When battling cold institutions, it is nice to talk to someone who is understanding g, calm and so knowledgeable! THANK YOU!!!
The best service and the best advice.
Thank you for your continuous support and help you provide me Great Service!
The team were super responsive with getting in contact and sending information over.
I've never worked with anyone who's so passionate and committed like you, you've supported me so much and guided and assisted me towards my goals in helping my child. I appreciate everything you've done for me.
Thank you so very much for your time yesterday and the documents attached to your message. It is all very informative and helpful, thank you for your advice,
You have been a great help to me and my family and I really appreciate your willingness to help, professionalism and understanding.
I am writing this email for say a very big thank you for all your guidance and support. I truly appreciate everything, thank you from the bottom of my heart.
To summarise Joe and I were very happy with the work that the IASS did for us and you were brilliant. You were responsive and knowledgeable and we felt that we were in good hands throughout our journey.
“The advisers I have spoken with have been incredibly knowledgeable and supportive throughout the process of my child receiving his EHCP. At times there was such a lot of information discussed over the phone that I found it hard to keep up and write down notes quickly enough, but when asked your lovely advisers would always follow up with an email if I requested the information to be written down which was very helpful. Thank you again for all of your help and support”.
“Thank you for your support and advice at a difficult time. Knowing that we could rely on you to advise us was a real stress-buster for us”.
“Thank you to you and your team for all your help with our case. We couldn’t have done it without you. X is very happy at Fairley House”.
“Thank you for helping our son, to receive his EHCP and gain the best possible start in life. You and the Support Service will always have a very special place in our hearts for us”.